Workplace communication-8 important skill categories

Skills that communicate, depends how such as where you work, what you do, you are working with factors If these factors change, adjust how you communicate. However, there are certain categories of "Core" of the communication skills that will be helpful at all times and in all situations. Eight you are listed below:

1 Conflict management: to open discussions on difficult issues to an asset important.Tout is also important is the ability to work through differences.

2 Dealing with difficult people: sometimes you must with people to work, the standard approach, negative and must be hostile. A useful skill is to know how to recognize the behavior of these people and manage your interaction with them.

3 Presentation: If you need to speak with someone or 50 you to submit your ideas for targeted and coherent way.You must also ensure your presentation approach is effective and that your content significantly ist.Diese are valuable for maintaining your current position and opportunities for career advancement abilities.

4 Writes: If you are writing E-mails, texts or official documents, there are certain rules and protocols that things as grammar and punctuation suivre.Des belong to this group of skills.But do as membership for the company, formatting and language to use things procedure.

5 Listening: this jurisdiction more pending Réponse.Il using verbal statements and non-verbal cues that communicates to the speakers that you are actively involved in the conversation is implied.

6 Negotiation: There are always times when you need to reach a compromise or a situation winner - winner list.it this case have the skills to clarify what you want, check, the other person and the discussion to a positive result.

7 Phone: There are always times when you need, with people on the phone to sprechen.Es difficult conversations is therefore help you to master the skills that can help to get you to telephone conversations need information or help.

8 Verbale: Talk with a clear voice is one Kernkompetenz.Aber therefore present your ideas in a format easy to understand, the listener .This skills the core of all communication processes are.

Communication skills matter

Communication skills are even more important that other.. .the key is whether use communication skills to determine you besoin.Pour you need this process 3 - step Rowth first, start with these eight Catégories Deuxièmement, consult examining specific communication skills within each Catégorie.En Thirdly, to use these specific communication skills to improve the way that communicate and help others to communicate better.

Effective communication in business- Challenges and Solutions

Effective communication in the world of fast-paced business presents a greater range of challenges if we communicate with our friends and family. Here three communication in your business communications more effective challenges more frequently that are specifically achieve solutions that will help you for the world and business - to each of you, you help.

Challenge # 1 - speed

Because communications companies tend to be faster than personal communication, you feel that we have little time to consider and the pervasive use of electronic communications creates our réponses.Face schedule personal meetings and negotiations review require immediate the true significance of communication of the other parties and we decide quickly to react in addition additional requirements for immediate responses.

If the recipient cannot be a communication faced with the need to react quickly, he or she most, make sure that you correctly understand message just like sender induced take .Vitesse misunderstandings by not time to verify that the true meaning of the message can result in unnecessary conflicts and errors, the cost of millions of necklaces and careers can destroy.

Solution: The most important consequences of the most important communication is intentionally slow and make sure that you understand the true meaning and intent of the other parties before the respond Sie.Mit understanding to check help from a few seconds can prevent disaster.

Challenge # 2 - lack of personal relationships

It's more likely that we will communicate with people we know well or that we never relationship did absence in personne.Cette personal advance us without any knowledge of the personality and trends of the other party verlassen.Selbst a minimum personal relationships provide us valuable insights that our unconscious used the exact meaning of the messages we determine get.

Solution: Check the meeting someone face to face it is not possible at least einmal.Wenn, to meet the other facts of the parties, meet at least speak via your mobile phone, before you engage in communication business important.Recherches showed, that a single session or phone conversation even acquired information can significantly improve the accuracy of your interpretation of their message and give you a valuable advantage worldwide packaged communication business pressure.

Challenge # 3 - that most focused on E-Mail

Email is the preferred (and sometimes exclusive) method of communication for many companies geworden.Mit of this increased depending on which E-mail body language to read the recipient or to hear the tones of voice this lack of these indexes Visual and auditory, forces of the receiver to not make assumptions about the meaning of the message sender allows communication challenges created by the fact.

In addition the volume received people causes read readers quickly and assumptions about the meaning of the messages of E-mail by the most business, you reçoivent.Des recent research has shown that are as little as 40% of e-Mail messages read as the sender intended.

Solution: Use an email if you have negotiations to communicate bad news or more send each message, the potentially sensitive or controversées. À of at least an important email read times to ensure that you check to answer all the possible meanings of you.

Conclusion

Because the consequences of failed communication business can be expensive and long term, use these three solutions to avoid misunderstandings that can lead to disaster.

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Words are important for any speech

I often talk business people, social groups and other features. One of the questions I ask still, after the speech, "a contact or I simply speak me." Only very few of us have heard only the time to someone. We hear someone looking in general information or communication. I've been through several lectures, seminars and meetings sat and wondered, what you were trying to say. I thought about it, I began tips to realize that I could use.

Have you ever to someone's or a speaker was able to hear big words and pompous in each sentence, said. There is no meaning what in the framework or not, it plug into the set. Big words were never impressed me and has me thinking that the speaker was knowledgeable.One thing if the word outside of the context if the speaker pointless scheint.Eine another thing, is that if I don't understand the word you something not communiquer.Quelque, after I read, when you look into a thesaurus, the wrong word use.

One of the first tips is to know your audience, "who are you to talk?" If you speak to a class of 2nd graders to present and explain your child then speaking at this level.If you an astrophysicist and speak, a symposium of Astrophysics may heard you able at a slightly higher level to sprechen.Ich, that the average person 10e.Si level applies means need your words only gear. Regardless of the communication and make easier level which is the goal of a speech that is easy to do as your speech.

Another tip is to know your subject. I can tell you from experience that attempt, to bluff your way through an unknown area is finally bite.It is usually very obvious if someone not familiar with the topic and only "blow smoke."Take the time to examine and understand the problem.Break it up to "its basic shape, is it easier to smart when he speak."Try simply omit childish sounding, forget not to know your audience.

We have all heard talk about children rhyme "sticks and stones can break my bones but words can never hurt me."Cases as in other areas that have words devastating impact on your career and vie.pensez what you say and examine words carefully can in all situations YH is not vrai.En ' learned once by the Director of the Florida company, I worked just before me give a report, "I want to look at my words, my future work depends on their" I thought he was joking, but it had me thinking and I remember yet it when I give a report or a speech.

Discuss to improve Performance

There if you want to change the people to their behavior or smaller improvements. Its objective in these cases is to stop negative behaviors people and replace motivate through positive behaviors.
Motivating people to alter or improve want to describe describe that causes the behavior and the correct behavior.

When we talk about improvements to the people, things look at how the position of the person and your objectif.Dans some cases, can you mention can be your expectations for improvement, while in other cases ask for input on ways to improve the following 4 steps process performances.Le for every situation useful:

Step 1: Describe the negative performance: more exactly know the person that what she or he evil.

«"The comments were..."»
«"The presentation was...".»
«"Show reports...".»

Step 2: explain the importance of negative performance: learn who, specifically, why performance was not helpful.

«"This approach will cause...".»
«"Division is the impact on our research and analysis...".»
«"If you invite sessions...".»

Step 3: identify the positive performance: a concept for the person to improve performance in telling him online, it is wollen.Ein another approach to make a proposal concerning performance.Ou change you can ask for suggestions.Their approach could vary depending on the position of the person.

«"I need you...".»
«"Right approach requires...".»
"This would suggest that you...?"
"How do you...?"
"Have ever tried...."

Step 4: promote the implementation of positive performance: know to whom the "thank you" and explain that this is us at yield positive in the future, where you who know that you feel positive about their ability, as expected, or perform as agreed lassen.Dies is also where you confirm that performance positif.inclure monitoring and feedback details by understanding the person on your expectations or that represents any.

Of course your approach could differ depending on the position of the person you speak •devices a senior or a colleague, can you complete with, for example, the conversation...

"Happy proposal you found useful."

"Let your recommendations".

"This means a small mistake I know, is easy, so you can correct."

"I think that idea works."

However, the conversation can with child, finished...

"Happy found the suggestion utile.Je bet we will see a difference for our next Conference."

"" Let your materials, the recommandations.Nos is through the morning midi.lorsque be graphics for inclusion in the final package ready? ""

"It of a small bug that I know, is easy, so you can correct YH ' looking forward to get the report corrected tomorrow morning."

"I think this idea Fonctionnera.""Let's get together to see in the afternoon and a draft of the report."

Encouraging improvements and carry to the value

To promote a positive performance, use the language, the encourageant.Vous also want to bring your programming language people encouraged some améliorations.lorsque inquiring about the value and see the value of your application, you want to share are more likely to improve this 4-step process provides a way to increase your chances to get improvements that you want other people.