Workplace communication-8 important skill categories

Skills that communicate, depends how such as where you work, what you do, you are working with factors If these factors change, adjust how you communicate. However, there are certain categories of "Core" of the communication skills that will be helpful at all times and in all situations. Eight you are listed below:

1 Conflict management: to open discussions on difficult issues to an asset important.Tout is also important is the ability to work through differences.

2 Dealing with difficult people: sometimes you must with people to work, the standard approach, negative and must be hostile. A useful skill is to know how to recognize the behavior of these people and manage your interaction with them.

3 Presentation: If you need to speak with someone or 50 you to submit your ideas for targeted and coherent way.You must also ensure your presentation approach is effective and that your content significantly ist.Diese are valuable for maintaining your current position and opportunities for career advancement abilities.

4 Writes: If you are writing E-mails, texts or official documents, there are certain rules and protocols that things as grammar and punctuation suivre.Des belong to this group of skills.But do as membership for the company, formatting and language to use things procedure.

5 Listening: this jurisdiction more pending Réponse.Il using verbal statements and non-verbal cues that communicates to the speakers that you are actively involved in the conversation is implied.

6 Negotiation: There are always times when you need to reach a compromise or a situation winner - winner list.it this case have the skills to clarify what you want, check, the other person and the discussion to a positive result.

7 Phone: There are always times when you need, with people on the phone to sprechen.Es difficult conversations is therefore help you to master the skills that can help to get you to telephone conversations need information or help.

8 Verbale: Talk with a clear voice is one Kernkompetenz.Aber therefore present your ideas in a format easy to understand, the listener .This skills the core of all communication processes are.

Communication skills matter

Communication skills are even more important that other.. .the key is whether use communication skills to determine you besoin.Pour you need this process 3 - step Rowth first, start with these eight Catégories Deuxièmement, consult examining specific communication skills within each Catégorie.En Thirdly, to use these specific communication skills to improve the way that communicate and help others to communicate better.

Bullying: Categories and patterns

Bullying is a big problem in the Western world – not only in the United States. In contrast to (some) European countries, there is still no law that protects workers from workplace United States. Bullying can verbal and physical attacks, as well as more subtle acts like devaluation of colleagues or social isolation include.

In fact, you can distinguish between five categories of bullying at work:

(1) Attacks on the possibility of contact: for example, the opportunities to speak are limited, the employee is permanently interrupted critical, permanent refusal of contact

2. Insulation: nobody speaks the employee, is he or she as excluded.

(4) Attacks on the quality of the work situation: the employee gets new, unnecessary or humiliating tasks permanently

(5) Attacks on health and financial situation: violence physical abuse that force to constitute a health hazard, create additional costs for the employee to work.

But what are the reasons for bullying in the workplace?sometimes interpersonal conflict led to bullying.. .but more often accidentally is victims in a situation where the tyrant exercises his acts of aggression.

Clubs may have several reasons, for your comportement.certains clubs threatened by a new competent colleagues their own incompetence o.d.. could discover ' others want to feel, powerful and upper - or simply confiants.Parfois plays social context a role, and often clubs have been and are even intimidated.